GravityZone killer benefits, (1): Overarching ease of use
The first thing to note is that GravityZone’s whole management workflow, across all customers and products, is driven from a single console with a single login.
Everything – policies, licensing, reporting - is controlled from one space, not two or three different dashboards, as is the case with some vendors.
An exceptionally fluent interface all but dispenses with annoyances like multiple popups that can confuse users and provoke error, whilst a neat hierarchical tree structure enables users to see all their customers in one view (grouped by site or office where necessary), and to simply click to drill down into the detail of their licensing, usage, reporting, etc.
No more firing up multiple tabs and screens, and managing multiple logins!
Extensive and instant reporting
But Bitdefender has dragged the process of actually generating and delivering the reports into the 21st century, too.
Not only can security partners (MSPs and resellers alike) pull down accurate usage and other reports on demand, independently of the wholly automatic invoicing process, but the sheer array of possible reports and delivery mechanisms is impressive.
From Amazon AWS usage, to device control, to licence status, to Top 10 malware statistics, and much more, the reports can be fired up ad hoc or scheduled automatically, run on the dashboard, sent as alerts or emails, and basically tailored to whatever form the partner finds easiest and most useful to deal with.
Looking cloudward, GravityZone’s integration with AWS also delivers enviable simplicity; the MSP can spin up an AWS virtual server and that server will immediately be protected by GravityZone.
It’s a strong reminder of the fact that GravityZone is built from the ground up for virtual environments, in contrast to many other vendors’ solutions, which feature virtual refinements built around an essentially physical-heritage core (as we explore in this recent white paper).
GravityZone killer benefits, (2): Customer-friendly flexibility
For customers that don’t want to be out of the security loop entirely, end-users can have their own logins, giving them role-based access to services and features within the GravityZone security products their business uses.
This is particularly useful for customers who have invested in some degree of security expertise in-house and want to realise the value locked up in that investment.
But of course it can also reduce the management workload for the partner, putting a keener edge on their margins!
GravityZone killer benefits, (3): Integrations - and automations - that matter
Every security partner wants to sell market-leading solutions, but not if managing them on a day-to-day basis will send their operational expenditure through the roof.
GravityZone has addressed this concern head-on, by developing an integration to ConnectWise Manage (the PSA solution used by some 70% of the top technology solutions and service providers).
The integration with ConnectWise Manage supports the delivery of automated, end-to-end helpdesk, contract management, time tracking, account management, sales and marketing enablement and potentially much more, reducing the MSP’s workload, whilst delivering improved customer satisfaction levels.
Automatic policy assignation also slices a significant chunk out of the MSP workflow, as it enables them to effortlessly trigger and roll out security policies based on existing variables like IP address, network type, server address type, and so on.
GravityZone killer benefits, (4): Anti-malware with common sense
An office full of software developers needs more freedom to build, run, and test code and applications than a team of salespeople.
So, GravityZone enables the techies’ anti-malware parameters to be set less sensitively, whilst the business development crew can benefit from somewhat more stringent protection!
Naturally, though, this kind of adjustment just won’t work if it is complex or risky to use, and on both fronts GravityZone scores highly.
Sensitivity is controlled by simple tick-boxes, but users are also protected by GravityZone’s N-Tier structure, which means certain security settings and policies are automatically “inherited” based on past and present operation. Plus, security is also enforced by the distributor (us!).
Basically, it’s possible to fine-tune security, but it’s never possible to leave users unprotected.
GravityZone killer benefits, (5): Playing ransomware at its own game!
Ransomware’s ability to terrorise businesses has an Achilles’ heel.
It prevents a machine it has already infected playing host to any other infection that could interfere with its planned endgame – and this same defence, used on uninfected machines, effectively blocks the ransomware itself!
Enter the GravityZone Anti-Ransomware Vaccine, which uses exactly this technique to enable partners to “immunise” users against ransomware attacks, simply by enabling it as a policy within existing anti-malware protection.
GravityZone: where to learn more
As ever, there isn’t the space here to explore the benefits of GravityZone’s innovative features in ultimate detail.
Hope we’ve helped to put you “in the know”!