Blue Solutions

Blue Solutions GoTo logo

We are pleased to announce, we have several new team members at Blue Solutions:

Vip Hammil has joined our Sales Team as a Business Development Manager. He is responsible for delivering new business revenue growth through the identifying and recruiting of channel partners, interested in expanding their security portfolio with emerging and best of breed technology.

Our new Trend Micro Product Manager is Israel Azumara. Israel is responsible for managing the Trend Micro relationship and helping our Resellers and MSPs engage with these anti-malware solutions.

Luke Bennett is our new Marketing Apprentice. He joined us after completing his A-levels and is providing valuable support creating marketing and sales material and publishing social media messages.

Kate Clarkson has joined our team as our new Internal Sales Co-ordinator.  Kate’s role will involve supporting the sales team and responding to customer queries in a timely and effective manner.

A big welcome to our new team members!

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What is your plan to stay protected?

In December of 2012, Microsoft announced changes to the roadmaps of some of its security solutions. Those changes included an announcement of the end of life for Forefront Protection 2010 for Exchange Server (FPE). Microsoft stopped offering the FPE product in 2012, but committed to supporting FPE subscriptions through December 31, 2015. Subscriptions expiring before December 31, 2015 will not be renewed. That means virus updates and signatures will not be made available after this date and the service will end. Are you ready?

AppRiver SecureTide as an alternative to Forefront

We recommend every company currently using Forefront on an Exchange server to review their licenses to find out when they expire. Then contact our Phenomenal Care team at AppRiver and discuss SecureTide™ spam and virus filtering as an alternative solution for your company. Our team will review every case and provide multiple migration options, from buy-out programs to migration support. We will make the transition as seamless and painless as possible for your users.

Switch now to AppRiver SecureTide and benefit from:

  • Real-time protection from today's IT threats
  • Simple implementation
  • No hardware or software installation
  • Inbound and outbound email protection
  • Daily Held Spam Reports
  • Disaster email recovery service included*
  • 99-percent effectiveness in blocking spam and viruses
  • Phenomenal Care™, 24 hours a day, every day

Want to know more about AppRiver solutions? Contact our sales team today on 0118 9898 222 and they’ll help with your queries or arrange a free trial.

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Cloud web security across all devices – be protected anywhere and anytime

We recently signed a new vendor, CensorNet the next generation cloud security company, to offer UK SMB customers enterprise-class web security solutions.

As more organisations move to the cloud, Resellers and MSPs need to offer advanced security solutions that help clients to monitor and control employee activities online. CensorNet deliver on premise and cloud solutions that help companies have visibility and control over internet and application access across all devices, regardless of whether employees are in the office or mobile.

Want to learn more about CensorNet? Join our upcoming webinars on Wednesday 1st July and hear about:

Visit our website to learn more about CensorNet web security solutions.   The webinars will be hosted by Deane Mallinson (Blue Solutions Sales Engineer) and David Tregurtha (CensorNet Sales Engineer).

We look forward to you joining our webinars. Reserve your place today:

register

 


 

Hybrid cloud solution maximises security and performance with minimised cost

We recently signed a new partnership agreement with CensorNet, the next generation cloud security company, to offer UK SMB customers enterprise-class web security solutions. With over 500 customers in the demanding enterprise and education sectors, CensorNet deliver on premise and cloud solutions that offer flexibility, mobility, scale and security to customers.

What are the other benefits for your business?

  • It will help you to expand existing security offerings to cover a mobile workforce and BYOD.
  • The secure web gateway provides real-time visibility and control of web access and cloud application use across all devices.

With this offering, you can win customers with cloud application control, maximising its effectiveness whilst minimising risk.

Want to learn more about CensorNet? If you’re going to Cloud World Forum, some of our team will be at the Cumberland Arms pub (just around the corner from the London Olympia), on 24th June from 12pm -5pm. Join Ben Vadgama and Vip Hammill for a drink and some nibbles, while they answer your questions and tell you how Blue Solutions can make it simple to integrate CensorNet into your existing security portfolio.

Space is limited, so please register today.

Can’t make it to the Cumberland Pub?  Call Ben on 07756 612592  or Vip on  07773 6026247 and they’ll arrange a time with you that’s convenient to discuss CensorNet solutions.

Need some urgent help?

In only 28 days, your current version of Windows Server 2003 will expire, meaning you will no longer receive regular system updates, security patches, or hot fixes from Microsoft; which could leave your IT infrastructure exposed to serious security threats and compliance failures. If you would like to learn more, get in touch through emailing our friendly SMB team.

It's time to say goodbye to Windows Server 2003.

Call the Blue Solutions team on 0118 9898 222 for advice and help with upgrading your systems.

In preparation for print (CMYK and RGB), the greens and blues were edited. These would need to be extracted (icons and their color adjustment layers) from 175032_8_R3.psd, the schawk master.

Originally posted on the AppRiver Blog

Researcher David Leo of Deusen.co.uk has announced a proof of     concept vulnerability that was active, until recently, in both Chrome and Safari browsers that allows attackers to spoof legitimate URLs in their address bar while taking web surfers to a completely different site.

Chrome has since patched this vulnerability, but Safari has not. This leaves all devices that rely on the Safari browser vulnerable to this exploit. This includes current Macs running OSX, iPhones and iPads.

This exploit works by running a quick and tiny code snippet in the browser when a supposed legitimate link is provided to end users. The actual “legitimate link” is requested and the browser begins to head in that direction, however before it can, the exploit redirects the browser to the false destination. The original URL destination remains in the address bar, making it appear as though the user has ended up at the legitimate site. The code is very simple and very light weight making it possibly very enticing to those who would like to offer up a very convincing phishing attack.

Through spoofing, attackers already utilize legitimate sites and news stories to make their attacks more convincing, usually by stealing graphics and headlines. A couple of safety precautions, or things to look out for in these attacks, would be to mouseover the link provided to make sure it was pointing where it says it is pointed. Otherwise ending up at a destination that was not advertised is another bright red flag. However in this style of attack, everything would simply appear normal and correct on the surface.

Here's an example of the code that executes this exploit:

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This particular PoC attack makes the user believe they are headed to the news site dailymail.co.uk, however the hidden redirect takes viewers back to the research page on www.deusen.co.uk while maintaining dailymail.co.uk in the address bar.

To test this exploit out on your system, David Leo has provided a test page to see if you are a potential victim located here:  http://www.deusen.co.uk/items/iwhere Simply press “Go” and if Dailymail shows in your address bar, you are still vulnerable to this attack and are encouraged to be extra careful while browsing the internet or following links within emails from unexpected sources.

AppRiver provide email & web security solutions, helping businesses to communicate securely and protect their networks from malicious web content. Contact our sales team on 0118 9898 222 to learn more about AppRiver solutions.

 

windows 10

Missing out version 9, Microsoft is likely to release Windows 10 during 2015. The new operating system introduces new features to integrate desktop and mobile devices, improve web browsing and increase productivity.

The Start menu returns

The Start menu, a familiar feature of Windows, was dropped in Windows 8 but then reintroduced after customer feedback. The Start menu is also a key part of Windows 10.

Free upgrade

Microsoft will be offering a free upgrade to Windows 10 for qualified new or existing Windows 7, Windows 8.1 and Windows Phone 8.1 devices that upgrade in the first year.

Web browsing

Internet Explorer will be replaced by a new, stripped down web browser named Spartan. Internet Explorer has developed over many years and carries a large amount of old code even in the most recent versions. Leaving that behind allows Microsoft to develop a faster, more secure browser for Windows 10.

Cortana digital assistant

Cortana is a voice activated digital assistant first seen in Windows Phone. Bringing Cortana to the desktop could make your time with Windows 10 more productive as the app can recognise your voice and then search Microsoft’s search engine Bing to provide answers. Cortana can also take notes, set reminders and launch apps.

Hololens

Hololens is a major new feature that uses a virtual reality headset to show computer generated images over your physical surroundings. Hololens will enable new applications from gaming and communication to 3D design and education.

Time to upgrade

With mainstream support now ended for Windows XP and Windows 7 an upgrade to Windows 8 or Windows 10 is required to keep your data and network secure.

Call the Blue Solutions team on 0118 9898 222 for advice and help with upgrading your systems.

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Originally published by AppRiver

New Mobile Device Management (MDM) features are coming home to AppRiver Office 365 Plus, including the ability to selectively wipe mobile devices. Selective wipe of mobile units allows an administrator to revoke access to and delete corporate email that has been synced to a device, as well as specific data associated with Office 365 apps on the device, while retaining any unassociated personal data.

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Selective wipe will work across a diverse range of phones and tablets, including iOS, Android and Windows Phone devices and is included at no additional cost for all AppRiver Office 365 Plus plans. The addition of the selective wipe capability and MDM features listed below to the already robust Office 365 Plus arsenal ensures that your Office 365 experience remains easy, effective and affordable

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Mobile Device Management options include:

Selective wipe

Ability to perform either a full remote wipe of a corporate smartphone or tablet or a selective wipe of Office 365 company data from an employee’s device while leaving any personal data in place.

Conditional access

Set up security policies to ensure that Office 365 corporate email and documents can be accessed only on phones and tablets that are managed by your company and that are compliant with your IT policies.

Device management

Set and manage security policies, such as device-level pin lock and jailbreak or root detection, to help prevent unauthorized users from accessing corporate email and data on a lost or stolen device. 

Mobile Device Management Options introduced to AppRiver Office 365 Plus

Cloud-based management for devices that run on iOS (iPhone, iPad), Android and Windows Phone will be supported and the roll out for these capabilities will be completed in 4-6 weeks. All features will be included with all AppRiver Office 365 Plus and bundle licenses.

Contact our Sales Team today on  0118 9898 222 to find out more about Office 365

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The managed service best practice offerings template is intended to provide a list of the most common offerings that are currently being deployed by newly formed managed service practices.

The list has been developed based on the experience of IPED consultants, research conduct with numerous channel partners and direct discussions with partners that have successfully built an MSP practice. Although the customer offerings vary from MSP to MSP, most of the solution providers that have built a successful MSP practice have started their practice with one or more of a variety of managed services.  You can read the CompTIA Managed Service Best Practice Offerings study here.

Need more help with finding the right solutions for your MSP business? Call our sales team today on 0118 9898 222.

 

 

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Originally published on the LabTech Software blog

As a managed service provider (MSP), chances are you have a desire to take your business to the next level. The MSPs that are successful in this endeavour have a key ingredient in common: they are armed with the right tools for growth. The most critical tool for success in this business is a powerful remote monitoring and management (RMM) solution.

So the question is, what should you be looking for when you purchase an RMM tool, and why are those features important to your business?

The right RMM tool impacts your business success with five key benefits. With a powerful and feature-rich RMM solution in place, you can:

  1. Automate any IT process or task.
  2. Work on multiple machines at once.
  3. Solve issues without interrupting clients.
  4. Integrate smoothly into a professional services automation (PSA) tool.
  5. Manage everything from one control centre.

To better understand why these features are so influential, let’s talk a little more about each of them.

 Automate Any IT Process or Task

Imagine being able to determine a potential incident before your client feels the pain and fix it in advance to avoid that negative business impact. Being able to automate any IT process gives you the proactive service model you need to keep your clients happy for the long haul.

Work on Multiple Machines at Once

To solve complex issues, an MSP must be able to work on all the machines that make up a system. If you are attempting to navigate this maze via a series of webpages, it is hard to keep up with progress and makes it easy to miss a critical item during the diagnosis. Having the ability to work on multiple machines at once is paramount to developing your business model and maximizing your returns.

Solve Issues without Interrupting Clients

One of the biggest challenges that MSPs face is fixing issues without impacting their clients’ ability to work. With the wrong tools in place, the solution can be nearly as disruptive as the issue it’s meant to fix. The right tool must allow a technician to connect behind the scenes, troubleshoot and remediate the problem without impacting the client’s ability to work.

Integrate Smoothly Into a PSA Tool

Two-way integration between your RMM and PSA solutions eliminates bottlenecks and allows data to flow smoothly between the tools. The goal of integration is to enable you to respond more quickly to client needs as well as capture and store historical information that leads to easier root cause analysis.

A solid integration will also increase sales by turning data into actionable items that result in quotes and add-on solutions. The key areas to examine when looking at how a PSA and RMM integrate are:

  • Managing tickets and tasks
  • Capturing billable time
  • Assigning incidents based on device and technician
  • Scheduling and automating tasks
  • Identifying and managing sales opportunities
  • Managing and reporting on client configuration information

A solid integration into a PSA will create an end-to-end unified solution to help your more effectively run your IT business.

Manage Everything from One Control Centre

The control centre for your RMM solution should be the cockpit for your service delivery. Having the ability to manage aspects that are directly related to service delivery such as backup and antivirus from the same control centre keeps your technicians working within a familiar environment and speeds service delivery. Also, it cuts down on associated training costs by limiting their activities to the things that matter on a day-to-day basis.

 

Success means equipping your business with the right features and functionality to save your technicians time while increasing your revenue and profit margins. Selecting an RMM solution that solves for these five influential features is the key to getting started down the path to success. What are you waiting for?

 

Contact our Sales Team today on 0118 9898 222 for a demonstration of RMM software.