SC LT banner27Nov14

During our latest Reseller webinar, LabTech Software and StorageCraft covered the following points:

  • How to increase your revenue through business integration with LabTech and StorageCraft.
  • How to Optimise your I.T. tasks with LabTech’s RMM Solution.
  • Guarantee business continuity for your partners with StorageCraft Recover-Ability Solution.
  • Connect and manage your endpoints on a single screen through the LabTech Platform.

Watch this video of the webinar to find out the answers to the questions:

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We joined industry leaders and professionals at the CompTia EMEA Conference on 5th and 6th November. This event gave our team a good opportunity to meet with our current and new Resellers and other industry professionals.

Throughout the day, our team were busy talking to MSPs and Resellers about the best technology to run their businesses, covering I.T. automation, disaster recovery, anti-spam and malware solutions.

Nicola and Janet CompTiaThe event was also a great opportunity for us to join two of our vendors at their stands - StorageCraft, a data backup and disaster recovery vendor and AppRiver, provider of email messaging and Web security solutions. Our Product Manager, Nicola Boswell is pictured left with Janet O'Sullivan, StorageCraft Marketing Manager. We also met with Western Digital, who will be joining our portfolio to enable us to provide end-to-end solutions for Resellers.

We'll tell you more about that soon...

Our Sales Manager, Emma Wale, who attended the two day event commented “being at CompTia puts us among our industry peers and shows we are committed to providing the best service and leading solutions for MSPs and Resellers”.

If you missed our team at CompTia, you can contact us on 0118 9898 222 and speak to our product specialists or visit our website.


It's been a busy time at Blue Solutions and we wanted to keep you up-to-date with some of our changes, especially when it's good news for our MSPs and Resellers.

We've recently welcomed a new team member

We've expanded our technical team and Deane Mallinson, our new Sales Engineer joined us in September. Deane's wide ranging role will be to focus on the support function offered by Blue Solutions.

With 20 years' experience, in the I.T. industry ranging from first line support to management, Dean PictureDeane will be managing our internal, external, pre and post sales support helpdesk, while mentoring our team.

As Deane's qualifications include MCSE, MCSP, KLCT, KLCSA and GCT, he is well equipped to ensure our customers get the support they deserve.

As part of our continued commitment to supporting and investing in I.T. graduates,  Chris Kudzin has joined Deane's team as our I.T. apprentice.


Other changes

Emma at Blue SolutionsEmma Wale (pictured left), a long-standing member of the Blue Solutions Team was recently promoted to being our Sales Manager. With extensive experience in the I.T. and software channel distribution industries, Emma's main focus will be to manage sales growth and overall profitability for Blue Solutions.

While continuing to work as the main contact for DataFortress, the online backup solution (powered by Attix5), she will support and develop our sales and product specialists on a daily basis.

What's happening with our other team members?

Our product  and sales specialists roles have changed too.  Our sales team (pictured below) will be available to manage your orders and help with any queries on a daily basis.

Blue Solutions Team Updated

We also now have a team of vendor specialists, who are available to help you develop your business, with solutions for the channel. You can view our key vendors at our website.

Why have we made these changes? As parts of our business have moved into the managed services sector, we have restructured our sales team to ensure we continue to provide the best service for all of our customers. Your contacts are:

nicola-ImageNicola Boswell (pictured left) is our Specialist for AppRiver and StorageCraft




Sharon Pace has been appointed as our Blue Solutions Key Account Manager and Tom Mangion is our Trend Micro Renewals Specialist.

If you need any questions about our vendor products, please contact out sales team on 0118 9898 222.


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Our sales team had a busy time at IPEXPO, Europe's Number one cloud computing and IT infrastructure event. We joined StorageCraft,  our backup and disaster recovery vendor, to speak to new and prospective customers. This was also a great opportunity to discuss the industry topics affecting MSPs and Reseller and make contact with industry experts.

Our Product Specialist, Nicola Boswell (pictured below, centre), who spent the event with the StorageCraft Team "found the event to be a great way to meet customers, speak about StorageCraft technology and explain how Blue Solutions work with customers in the I.T. Channel".StorageCraft & Blue Solutions at IPEXPO

If you missed Nicola at IPEXPO and would like to find out about StorageCraft solutions, please contact her on 0118 9898 219






Exchange administration can be time-consuming and difficult if you don't have the right tools. StorageCraft Granular Recovery for Exchange (GRE) allows you to easily search, recover and migrate Exchange emails, mailboxes and other mailbox items.  It has a simple user interface that allows you to restore mailboxes, email messages, or attachments directly from an Exchange backup image file to a production Exchange server or PST file. This makes recovering lost emails not only painless but nearly effortless.

Key Features:

  • Recover mailboxes, email messages, and email attachments.
  • Restore or migrate individual mailboxes quickly and easily.
  • Search individual mailboxes or email messages for specific keywords.
  • Quickly mount backups for ultra-rapid access to Exchange database (.edb) files.
  • Use with any backup.
  • Enjoy support for Microsoft Exchange Server 2013, 2010, 2007 and 2003.

Problems with any Exchange server will develop. Searching, restoring and migrating email data is not easy and requires automation support. That is where StorageCraft GRE shines.

StorageCraft GRE is installed as an add-on accessory for any Microsoft Exchange server backup. StorageCraft GRE uses an interface similar to Microsoft Outlook and ‘drag and drop’ functionality for managing email objects and creating restorations to a live Exchange server environment or to .PST files for client use. StorageCraft GRE solutions not only operate with the StorageCraft flagship ShadowProtect product line, but offer compatibility with any Microsoft Exchange Server email database (EDB) or .PST file.

This means that organizations can simply add StorageCraft GRE to existing backup systems without needing to deploy a new or unfamiliar data protection product. This is important for organizations that have seasoned backup processes but want to add the Exchange search, restore and migration functionality transparently.

Here's a quick video to help you understand how easy it is to search for and recover a lost or deleted email, or other Exchange items, using StorageCraft Granular Recovery for Exchange:

If you have any questions about StorageCraft Granular Recovery for Exchange, contact our Product Specialist Nicola Boswell on 0118 9898 219.


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We've been busy working with StorageCraft on some new events for you. If you missed our news about us signing the distribution agreement to be their UK distributor, you can read it here. These events are another way that we are supporting you in building and growing your MSP and Reseller business. So what's happening?

  • We have a webinar on 30th September at 11:00am where we'll share with you how to Recover from disaster in less than 5 minutes. The session will be run by a StorageCraft Technical Specialist who will show you the disaster recovery solution for your clients’ physical and virtual environments. We’re also offering anyone who registers and attends the webinar, a free ShadowProtect Desktop license. You can register here for this event.

storagecraft imageOur Learn and Sell event on 30th October is where we’ll share with you the value of adding StorageCraft to your existing product portfolio. Our half day Disaster recovery for Resellers who want to get ahead event, will take you through how the Recover-Ability solution can set you apart from other backup and data recovery resellers. We’re offering anyone who registers and attends the webinar, a free ShadowProtect Desktop license. You can register here for this event.

We hope you'll be able to join us for these events and if you have any questions please contact our product specialists on 0118 9898 222.

StorageCraft banner27Jun14 We always like to let you know what’s happening at Blue Solutions, especially when there’s great news from our vendors.  We recently signed a distribution agreement with StorageCraft Technology Corporation, a leading data backup and disaster recovery vendor. Through the new distribution agreement, Blue Solutions becomes a StorageCraft Master MSP and Master Distributor for the United Kingdom.

Our Director and co-founder Mark Charleton commented: "We only work with vendors that we believe have products and services that add competitive advantage to our customers' business. This is most certainly the case with the StorageCraft product range and the flagship ShadowProtect product line. Using our in-house product experts and team of passionate staff we will actively recruit new resellers, incentivise, train and support them long-term. The StorageCraft partner program is a very attractive one -- no fees to sign up, NFR software, training, marketing incentives, etc. -- and we will provide all the support, training and marketing collateral for resellers to take out to end-user customers”.

You can read the full press release on our website

We’ll bring you more news about StorageCraft products in the coming weeks and if you want to know more about their data backup and disaster recovery solution, watch the video below:


Call our product specialists on 0118 9898 222 for help with any questions about StorageCraft and how it can help you build your business.

StorageCraft banner27Jun14

A lack of time and tight budgets isn’t something new to MSPs. When you’ve got to migrate physical systems to new Hyper-V Servers and stay on schedule without blowing the budget, where do you start?

With StorageCraft ShadowProtect IT Edition, you can backup and restore an unlimited number of machines. It’s a standalone tool for IT professionals that enables you to back up and recover any Windows server, desktop, or laptop—even Windows Server 2012 and Windows 8 machines. Without installing any software on existing systems, you can take full backup images of the servers and restore those images to Hyper-V clients.

These Hyper-V clients are exact copies of the original physical systems and can be tested and run in parallel until the moment that you decide to cut over from the physical to the virtual systems.

ShadowProtect IT Edition is portable so you don’t have to install any software to use it. You’ll receive the software preloaded onto a USB key so that you can back up or restore a machine.

Subscription model

As it is a unique subscription-based model, ShadowProtect IT Edition lets you back up and recover an unlimited number of servers, desktops, and laptops for the duration of your subscription. Subscribe for two weeks, one month, three months, or a year—it’s up to you. Platinum, gold and silver StorageCraft partners are also entitled to a free IT edition after reaching a specified sales turnover per quarter. Please see the partner program website for more information.

In summary, here’s some of the benefits of ShadowProtect IT Edition:

  • Use ShadowProtect IT Edition for backup and recovery without installing any software.
  • Back-up and restore an unlimited number of machines, one at a time, for the duration of your subscription.
  • Restore a backup image to a different machine, even if the failed machine doesn’t have ShadowProtect software installed.
  • Back up Microsoft SQL, Exchange, and SharePoint servers and other critical application servers, including updates in memory.

Click here for further information of how ShadowProtect IT Edition can help you work better and faster.

More questions?

If you have any queries about ShadowProtect IT Edition call our product specialists on 0118 9898 222. More information is also available on our website at our StorageCraft pages.


For such an important thing, disaster recovery is sometimes treated as an after-thought. Businesses might think “of course everything will be ok and we don’t have to ever worry about losing data or I.T. downtime”… or do they?   A survey conducted by CA Technologies found that IT downtime is costing companies $26.5 billion annually across Europe and North America. Perhaps this shows that a lot of companies aren’t prepared for losing data and downtime.

Some of the most common disasters that every businesses should be aware of and planning for are:

  1. Vandalism or theft of property.
  2. Power outages, hardware failures and network crashes.
  3. Network attacks, malware infections and data breaches.
  4. User errors – lost files, accidental deletions, improper shutdowns and data corruption.
  5. Civil disruptions – disgruntled employees, strikes and legal issues.

How can you help your clients manage these risks and recover from a difficult situation? First, they need to build a disaster recovery plan and include these 3 points to safeguard their businesses and livelihoods:

  • Be prepared – ask your client to think about the potential disasters and risks to their businesses. This could range from user error to viruses downloaded by employees. Clients should assign roles to employees for different parts of the disaster recovery plan, to ensure that everything is covered if the worst happens. For example, who will contact the customers about a loss of data?

Don’t forget that MSPs can really show their expertise (and earn their money!) by advising companies on which applications and services should be restored first, second etc. Advise your clients on which functions are the most valuable to their business and will get them back online quickly.

  • Mitigation – Internet security software that protects against malware, hackers and network-based attacks will help to protect client networks from a range of threats.  MSPs can also deliver solutions that give clients extra piece of mind by making sure the data is backed up locally and at an off-site location.
  • Action – Remember the roles we talked about assigning above?  This is when clients will need to ensure that anyone assigned to a role acts quickly to troubleshoot any issues if a disaster happens.  Also, make your clients aware that they should move data to webmail or DNS servers located offsite, until the original servers are restored.

Giving your clients this advice and support will help to build their disaster recovery plans and show the value you add to their business as an MSP.

Want to know more about disaster recovery and data backup? Visit our website  for more information about StorageCraft, a suite of backup and disaster recovery solutions.

StorageCraft Partner program ImageFollowing on from the introduction of its European Headquarters in Cork, StorageCraft announced the launch of their new European Partner Program.

The Program is designed to help MSPs and resellers grow their businesses by providing the tools and support to help them generate new opportunities and increase profitability. There are 3 levels available – Platinum, Gold and Silver and the benefits of the program are:

•  A dedicated account manager
•  Sales training tools
•  Marketing materials
•  StorageCraft technical resources
•  Lead sharing
•  Pre-sales support
•  Marketing and sales collateral
•  Marketing development funds (MDF)
•  NFR software
•  Competitive upgrade pricing

Interested in joining the program?

All you have to do is login to

If you have any queries, please contact our product specialists on 0118 9898 222.