We have been informed by Trend Micro that the issue with the AOL.com domain has been resolved.
The issue with the BT.com domain is still being investigated and we will update you again when we have received another update.
If you are experiencing issues, please contact our support desk on 0118 9898 245 or email us at email@example.com during these times:
• Monday - Thursday 8.30 – 5.30pm
• Friday – 8.30 – 5.00pm