Many opinions have been given about the policies and decisions that the companies have to take regarding the BYOD mobile phones and even company owned ones. Statistics tell us that BYOD is a growing trend.
The firm Gartner for example states BYOD as a “disruptive phenomenon” where employees use their own mobile devices in the company and demands to be connected to servers, etc. without the proper oversight. According to the firm, 70% of mobile professionals will conduct their work on personal smart devices by 2018.
According to Magic’s State of BYOD Infographic there are already 1 billon smartphone users around the world, with 1.3 billion smartphone and tablet sales expected in 2013. Of course this attracts the IT department’s attention as they would need to provide support to all these devices connecting to their corporate networks.
While most networks have been supporting the corporate BlackBerries, the trend is drastically shifting towards Apple and Android devices. IT departments report mobile apps being used not only in mobile email and web browsers, but social media, task and project management, CRM, and other apps that interact with corporate information.
No doubt that embracing the rise of BYOD represents the opportunity for IT to change their role from service providers and technology partners to leaders and business strategists. However taking this initiative requires identifying particular needs and setting clear policies as well as a powerful remote monitoring and mobile device management to have full control of the network. This can lead the company to a New Age of enterprise mobility enabling increased productivity and operational efficiencies, securely and cost-effectively.
Defining the rules may involve various factors in the company.
- The mobility policy guiding and principles
- Repercussions if policy is breached
- The definitions – mobile device either smartphones and tablets
- The corporate liable devices
- The employee liable devices – BYOD
- The liable carriers and rate plans for both the company and the employee devices
- The international and roaming rules
- The liable carrier features / services
- The handset features / functions
- The mobility management and monitoring of both the company and employees devices
- The expense management either for company and employees devices
- The applications and information management in both smartphones and tablets
- The security of the mobiles and the network
- The mobile data access
- Help desk and support
This is said about the companies but what about the devices’ owners?
Monica Paul, Marcomtec Group