Monthly Archives: August 2012

When you’re speaking to customers, what password advice are you sharing? What software are you recommending to keep devices and content secure?

Our colleague Tom Colvin from Conseal Security wrote a blog post a few months back called How Random. He suggests that humans are quite ‘random’ in their thought processes and actions – complicated perhaps. By contrast computers are well, not ‘random’. It stands to reason then that humans should be able to generate passwords that are harder to crack, but actually it is easier to guess a human password than a machine-generated password.

When choosing passwords, humans it would seem have a habit of gravitating towards dictionary based words, which are more guessable – especially when the most common starting letter in English language is ‘T’ which is invariably followed by a vowel. In fact, Tom’s blog post suggests that for an 8-character password chosen from an "alphabet" of 94 characters, you'll most likely guess the password within 218 attempts. By contrast, an 8-character random computer-generated password is 23 thousand million times harder to guess.

Read Tom’s full post here - it’s full of other useful facts and stats. Now, I know this is an old routine, but feel free to share any horror stories – are you still seeing password post-it notes on PC screens? When you’re speaking to customers, what password advice are you sharing?  What software are you recommending to keep devices and content secure? Are you investigating device security as a potential managed service line?

Doyenz rCloud
I understand that Doyenz will retain client data on its systems until only August 31st 2012

I have now received emailed confirmation that Doyenz will no longer be providing or supporting the rCloud backup and recovery service in the UK by the end of this week, 10th August 2012. I understand that Doyenz has emailed UK resellers and MSPs directly to notify them of the change.

Doyenz's removal of the rCloud service is surprising and disappointing at a time when Blue Solutions is seeing growing interest from the SMB channel wishing to support clients with cloud based backup and data recovery services.

I understand that Doyenz will retain client data on its systems until only August 31st 2012. To access clients' data, resellers must contact the Doyenz support team immediately via email:support@doyenz.com [emails responded to within 3 business days].

I believe [but this is unconfirmed to us] that Doyenz will offer our UK resellers using the rCloud service the option to back up data to its US cloud servers.

Myself and my team will also do our upmost to support resellers during this period of change and will aim to help resellers migrate data from the Doyenz servers to an alternative service. Resellers and MSPs should contact Emma Wale or Jonatan Bucko at Blue Solutions on 0118 9898 222.